by workinghereislikeworkinginnorthkorea

One thing I notice about all of my “superiors” is that they will put NOTHING in writing, especially if their response is of a questionable nature.  I will email a question to them (usually something important that pertains to keeping our agents satisfied), and instead of giving me a written response back, they will simply come to my desk and give me the answer verbally…That, to me, is questionable.  It puts me in a position where if the answer they gave me gets the company in trouble, they can only pin it on me, as they can deny having told me to do something (or not to do something, as the case may be).